Shared inbox
Every customer email becomes a ticket.
- 1Customer emails your support address
- 2Ticket appears
- 3Your team replies
The AI-Enabled HelpDeskfor Startups and Small Teams
Answer customer requests by email, portal or phone in one simple place. Bring your own AI and take control of your tickets and customer service.
Free plan forever · No card needed to start
See how dskr works
Customer portal
Your customers open and follow their requests.
- 1They sign in
- 2Open a request
- 3See every update
AI that writes with you
Polish and translate replies with your own AI.
- 1Connect OpenAI, Anthropic or Gemini
- 2Click Polish
- 3Send in any language
Voice
Hold to talk. Let go to send. Your customers can listen, or read the transcript.
- 1Hold to talk
- 2Let go to send
- 3Listen or read the transcript
On your phone
Answer tickets from anywhere with the dskr.ai app on your phone.
- 1Open dskr on your phone
- 2See your open requests
- 3Reply on the go
AI phone agentComing soon
Phone agent
“My order hasn't arrived yet.”
Order hasn't arrived New · by phone
Callers will open and check tickets by phone. Coming soon as an add-on.
- 1Customer calls
- 2The agent understands
- 3The ticket is created or updated
Help center
Help center
Search articles…
How to reset your password Article
Account security basics Article
Answers your customers can find on their own.
- 1Write articles
- 2Publish them
- 3Fewer repeat tickets
Teamwork
Ticket · internal note
Refund request Open
Private note: @Sam can you check this?
Sam was mentioned
Internal notes, @mentions and viewers.
- 1Add a private note
- 2@mention a teammate
- 3They're notified instantly
Your CRM, synced
Customers
GoHighLevelSalesforceCSV→ → →
Alex RiveraSynced
Jordan LeeSynced
Priya ShahSynced
Customers come in from GoHighLevel or Salesforce, or by CSV.
- 1Connect your CRM
- 2Customers sync daily
- 3Or upload a CSV
AI agents & automation
Tickets
Agent connected
Shipping address change Open
Draft reply ready for your review.
Let Claude, ChatGPT, n8n or Zapier work your tickets.
- 1Connect your agent
- 2It reads and acts on tickets
- 3You stay in control
Works with GoHighLevel · Salesforce · Monday.com · Slack · Google Drive
Pick your level. Start free.
Monthly plans. 7-day free trial on Growth and Scale. Cancel anytime.
You're a Level 2 team: Growth fits you
Growth and Scale: 7 days free, no card needed. Cancel anytime.
Level 1
Startup
Free
- 2 team users
- 100 tickets per month
- Up to 1,000 contacts
- The essentials, free forever
Level 2
Growth
$49/month
- 6 team users
- Unlimited tickets
- Up to 10,000 contacts
- Voice notes, transcripts & Listen
- Plus CRM sync and integrations
Level 3
Scale
$99/month
- 15 team users
- Unlimited tickets
- Up to 50,000 contacts
- Voice notes, transcripts & Listen
- AI agents and automation
- API & MCPDocs
Need more than 15 users? Contact us
Compare plans
HelpDesk
Shared inbox, tickets by email✓
Internal notes, @mentions, viewers✓
Dashboard✓
Branded customer portal✓
Knowledge
Knowledge base✓
Public help center✓
AI
Bring your own AI model (OpenAI, Anthropic, Gemini)✓
Polish and translate replies✓
Voice
Voice notes (hold to talk)✓
AI transcripts of voice notes (with your own AI model)✓
Listen: read tickets aloud✓
Loom videos inside tickets✓
Languages
6 interface languages✓
Customers
CSV upload✓
GoHighLevel sync✓
Salesforce sync✓
HubSpotComing soon
Integrations
Monday.com✓
Slack✓
Google Drive backup✓
AI agents & automation
Claude, ChatGPT, Gemini assistants—
n8n, Zapier, Make—
API and MCP—
Storage
File storage90 days
Limits
Team users6
TicketsUnlimited
Contacts10,000
AI phone agent — available as an add-on soon.
Sign up with your work email. No card needed for the 7-day trial. Add one anytime to keep your plan. Prices in USD.
dskr.ai vs Zoho Desk, Freshdesk and Zendesk
Same essentials. One flat price, not per agent.
What your team pays
Flat price
dskr.ai
Growth / Scale
$49/mo
Zoho Desk
Standard, $20/user monthly
$120/mo
Freshdesk
Growth, from $19/agent, annual billing
from $114/mo
Zendesk
Support Team, from $19/agent, annual billing
from $114/mo
Save up to 59% with dskr.ai
Zoho Desk's cheapest plan, Express ($9/user monthly), has no knowledge base: $54/mo for 6 users, $135/mo for 15. dskr.ai includes a knowledge base on every plan.
Included in every paid dskr.ai plan
- One flat price. Add people up to your plan's limit at no extra cost.
- Knowledge base and help center. On every plan, even free.
- AI with your own account. Connect OpenAI, Claude or Gemini and pay them directly, with no per-agent AI fee.Zendesk Copilot: +$50/agent/month. Freshdesk Copilot: +$29/agent/month.
- Voice notes in tickets. Hold to talk, let go to send, with AI transcripts.
- Listen. Any ticket read aloud in your language.
- Loom videos play inside tickets.
- Saved replies with fill-ins.
- AI agents with MCP (Claude, ChatGPT, Zapier, n8n, Make) on Scale.
- 7-day free trial, no card needed. Startup is free forever.
- 6 languages for your team and your customers.
Where they're stronger
Zoho Desk, Freshdesk and Zendesk are mature platforms. Their higher plans add live chat, phone systems and IVR, skills-based routing, SLA policies, sandboxes, large app marketplaces and enterprise security controls. If you need all of that, they're great tools. If you're a small or growing team that wants fast, modern support without paying per seat, dskr.ai is built for you.
Prices from each vendor's public pricing page as of October 2026, in US dollars, before taxes. Freshdesk and Zendesk show annual-billing prices; monthly billing costs more. dskr.ai is billed monthly with no commitment. All product names are trademarks of their owners.
Switch in an afternoon
Bring your customers, keep your email address, and start answering in dskr.ai the same day.
- 1Export your customers. In Zendesk's admin, export your contacts and companies as a CSV file.
- 2Upload them to dskr.ai. Sign up, then go to Customers and upload the CSV. Large files are processed in the background.
- 3Forward your support email. In your email provider (Google Workspace, Microsoft 365 or other), forward your support address to the dskr.ai address you get at sign-up (for example yourcompany@email.dskr.ai). New emails become dskr.ai tickets right away.
- 4Let Zendesk wind down. Keep it open read-only until your open tickets there are closed, then cancel.
Built by
Built by people who've run support at scale
Carlos Lahrssen, Founder Miami, Florida
For 25 years I've built and run telecom companies across the Americas. At LDTeleCom we've supported more than 50,000 users. I founded and sold nexogy, led sales in Venezuela and Peru, and won contracts against AT&T and Verizon. Today our group, LDTeleCom, Inc., does $60M in annual sales and offers AI OmniChannel Contact Center solutions at large scale for Enterprise Customers worldwide.
We built dskr.ai because we needed it ourselves: a help desk that's fast, modern and fairly priced, without paying per seat. We use it every day to support our own customers.
Questions? Write to me at dskr@email.dskr.ai
- 50,000+
- users supported
- 25 years
- in telecom and support
- $60M
- annual group sales
Questions
Is there a free plan?
Yes. Startup is free forever for 2 people and 100 tickets a month.
Do I need a card for the trial?
No. Growth and Scale have a 7-day free trial with no card.
What happens when the trial ends without a card?
Your company moves to the free Startup plan. Nothing is deleted.
How many people can use each plan?
Startup 2, Growth 6, Scale 15. More than 15? Email dskr@email.dskr.ai.
Do I pay per agent?
No. One flat monthly price for your whole team, up to your plan's limit.
Do I need my own AI account?
Only for AI features like Polish, Translate and transcripts. Connect OpenAI, Claude or Gemini and pay them directly, with no per-agent AI fee.
Can I export my data?
Yes. Admins can download tickets, customers and contacts any time.
How do I switch from Zendesk, Freshdesk or Zoho Desk?
Export your customers as a CSV, upload them, and forward your support email. We'll help you switch for free.